Bathroom & Design Consultancy
Terms & Conditions
Bathroom & Design Consultancy is the’ Consultant’ in all wording below.
The Consultant agrees to provide bathroom/laundry design and consultancy services to the Client. Details of the process are stated on the website www.bathroomdesign.nz
Fees & Payment – The Consultant will work on an hourly rate of $80.00 + gst, timesheets are available upon request.
Bathroom & Design Consultancy invoices will be paid at the set term ’7 day invoice’ from the date issued. Bathroom & Design Consultancy offer trade account usage which is set at cost + 12.5% plus gst, payment of trade account invoices are set term ‘7 day invoice’ from date issued. For amounts above $1,000.00 a 50% deposit will be required to secure orders. Remaining 50% will be invoiced as per the set term ‘7 day invoice’ from date issued once Consultant has two thirds of the order complete to allow delivery scheduling as to not incur storage fees.
Late payment fees will be charged monthly at 5% of amount owing and will be handled by a collection agency after a two month period unless prior arrangement.
Delivery fees to site are governed by individual suppliers and may change due to delivery volumes, a delivery charge will be included in all quotes however it may be altered to reflect charges.
Products – Ownership of products will pass to the Client once all amounts are paid in full to Bathroom & Design Consultancy. Risk of any loss or damage to any products shall pass on delivery to the Client.
Timeline – A detailed time ‘estimated guide’ will be provided once the final design plan is approved by the Client.
Client Responsibilities – The Client agrees to provide all necessary information, feedback and access to the site as required for the Consultant to perform required services.
Changes & Revisions – Any changes to the ‘scope of work’ (approved design plan) must be approved by both parties in writing/email. Additional charges will apply for extra work, scheduling, and planning to accommodate alterations.
Termination – Either party may terminate this agreement giving 14 days notice in writing/email. The Client agrees to pay for all work completed up to the termination date.
Confidentiality – The Consultant shall abide by the Privacy Act 2020 and shall take all practical steps to achieve privacy protection of Client information.
Liability – The Consultant will not be liable for any damages arising from the use of the services provided outside of the Consultants control, including legal fees.
Warranties – The Consultant will recommend Preferred Suppliers whose warranties rely solely on the manufacturer’s warranty. The manufacturer’s standard license/supply terms will apply. The Consultant shall provide reasonable assistance with any Client warranty claim or resolution of other deficiencies arising as required. In such instances, the Consultant shall be the sole communicator between the Client and the manufacturer. The Consultants hourly rate shall be payable by the Client for this service.
Third Party Product – The Consultant will obtain third party products for the Client at discounted trade prices, made possible due to relationships that the Consultant has build with third party suppliers over many years. The Consultant will place a margin over these products which will be quoted to the Client.
Health & Safety – When the Consultant is on the Clients premises for design services the Client shall promptly notify the Consultant of any health and safety issues in place. The Consultant shall at all times comply with all reasonable health and safety requirements specified.
Dispute Resolution – If a dispute is raised via email the Consultant and the Client will use their best efforts to resolve it. If after five working days the parties have not reached an agreeable outcome both parties shall remain open to suggested outcomes and break for two days. A further two days of discussion is to resume, if the parties remain unable to an agreed outcome, the parties may take such further steps as they choose.
Nature Force – The Consultant shall not be liable for any loss or damage arising directly or indirectly due to an act of God, fire, armed conflict, labour disputes, civil commotion, intervention of a government, accidents interruption to transportation, delays or non-performance by third party suppliers, weather of any other cause outside of the Consultants control.
Consultant not Liable for Losses – Any loss resulting from any errors or omissions arising from incorrect information by the Client, or failure by the Client to provide information, or an oversight or a misinterpretation of a Client’s verbal instructions the Consultant will not be liable.
Contractors – The Consultant may engage the services of reputable contractors in order to assist in completing the Scope of Works (final design plan). All contractors will be Licensed Practioners providing their own liability insurance certificates for every site.
Project Management – The Consultant will endeavor to provide a high level of service to the Client and utilise their experience and expertise to complete the project as per the agreed ‘Scope of Works’ (final design plan). During the course of works there may be a requirement for staged payments, this will be discussed and payment terms may change to accommodate the project.